Corporate Partnerships

• We are the largest life broker in the UK, (over 400,000 families protected)
• Fully FCA registered
• Based in Basingstoke, we also have offices in Portsmouth, Southampton and Manchester
• Over 500 telesales staff
• Award-winning training and development process
• 98% 4 or 5-star rating on Trustpilot, (based on over 30,000 reviews)
• Under 0.5% complaint record
• One of the Sunday Times Top 100 Best Companies to Work For since 2015

We work with a select group of insurer partners, chosen based on a number of criteria, including:

• Quality of product
• Brand strength
• Customer service experience
• Underwriting flexibility
• Commercial terms
• Depth of relationship

Increasingly, when reviewing our panel, the depth and mutuality of our relationship with an insurer is of paramount importance.

As well as front line sales performance, we offer a dedicated retention team focused on 3 key areas:

• Impaired lives - Specialist expertise for customers with severe/multiple medical conditions; maximising lead conversion while supporting vulnerable customers
• Declinatures - Offering alternative options for customers uninsurable via core products. 50% of declined cases buy an alternative product
• Cancellations - Fast response to cancelled direct debits, failed payments and cancelled policies. Working in tandem with insurers to maximise retentions. 74% save rate

We are the UK’s sole distributor of Co-op funeral plans; the market leader in this sector.

Funeral plans can complement a life insurance sales process in a number of ways, including:

• Cross-sell – many older customers taking Life Cover are doing so for funeral costs, providing a logical opportunity to discuss the specific financing of a funeral
• Replacement sale – some customers cannot obtain Life Cover for health or financial reasons. A funeral plan provides a good fall back alternative

We apply the same compliance, audit and quality standards to our funeral plan sales as we do in the heavily regulated Life Insurance space.

Your brand identity is of paramount importance and we recognise that one size doesn’t fit all.

We will work with you to combine our sales expertise with your brand and compliance guidelines, to create a truly bespoke process.

Through regular, structured governance meetings we will track agreed service level agreements and work together on a road map of developments.

Our full, transparent audit facility is used to ensure total comfort that your brand ideals are being delivered.

Where appropriate, ring-fenced teams will be used to ensure your customers feel like they have dealt with you directly.

We will work with you to create a commercial model which makes sense.

Options could include:

• Price per lead – We pay you a set amount per generated lead
• Commission share – We split the earnings for each policy sale
• With and without clawback – By taking a lower share, you can insulate your income from the risk of commission clawback
• Hybrid models – We share the commission earnings, underpinned by a fee per lead
• Reduced commission rate – By strengthening and enriching our partnership, we could reduce our commercial demands for core business

Additionally, we can offer bespoke options based on our ability to generate leads using your brand, or our up-sell success through products such as Funeral Plans and Big 3.