“excellent - excellent customer service friendly knowledgable staff”

“Freindly, helpful, non robotic, patient service! - I found Michael Moloney pleasant to talk with. He reacted to what I said in a more human way than many others with a script to follow do nowadays. He demonstrated understanding of my position as a single mother and why critical illness cover is crucial and was sensitive to that. Quoting me things back I had said earlier in the conversation made me think he actually cared. He was personable and polite and we enjoyed a couple of jokes whilst dealing with quite serious business. He was open if he didn't know the answer to a question and would get it for me instantly from his supervisor, so I wouldn't hesitate to recommend him to anyone else. I was very, very pleased with our dealings.”

“It was what it said on the tin REASSURED - Excellent all round service can't fault it in any way”

“Very helpful and friendly - Very helpful very friendly and explained very well and found best quote.”

“Very polite and helpful staff. - I found the person on the phone was very polite and very helpful. He went the extra mile to find the best policy for my needs.”

“Excellent service - Excellent customer service”

“No pressure - Everything was explained clearly with no pressure to sign,I was pleasantly surprised to see how much cover I could get”

“Great! - Polite and helpful over the phone, overall great service.”

“Definitely remember - Would highly recommend excellent service”

“Easy as pie - So easy and down to earth to deal with - made a tricky subject very straight forward. Thoroughly recommended.”