One Family life insurance reviews 2024

One Family is an award-winning life insurance provider, with more than 2 million UK customers and 45 years of industry experience.

In this detailed review, we explore the features and benefits of over 50s life insurance, also known as ‘over 50s life cover’, provided by One Family.

This is currently the only life insurance product they sell, so if you’re a UK resident aged 50 - 80, you’ll be eligible to take out a policy with them.

OneFamily logo

At Reassured we can compare over 50s life cover options from One Family as well as SunLife to help you find our best possible deal.

Using our award-winning broker service to compare quotes could help you to save time and money, so why not get in touch?

Keep reading for an in-depth review of One Family over 50s plans to find out if they’re the right insurer for you…

One Family key facts

One Family are a financial services company and mutual society insurer with roots dating back to 1979.

As well as over 50s plans they also provide:

  • Child trust funds
  • Junior ISAs
  • Equity release
  • Mortgages

As well as many other investment options for both children and adults.

One Family is also an environmentally conscious life insurance provider, choosing to only invest customers’ money in sustainable businesses.

One Family life insurance key facts:

  • Rated 5 out of 5 stars by the experts at Defaqto
  • Guaranteed acceptance to applicants aged 50 - 80
  • Guaranteed pay out after 2 years
  • No medical exam required
  • Pay out up to £20,000 depending on your personal circumstances and budget
  • Free terminal illness cover
  • Free Funeral Funding feature (receive £300 contribution towards your funeral costs)
  • Monthly premiums from £10 a month through Reassured*

One Family reviews

79% of One Family life insurance reviews on Trustpilot are 5 out of 5 stars (as of 10/05/24).

Overall, the insurer is rated 4.5 stars based on more than 3,000 reviews - although this rating includes all their services and not just life insurance.

One Family over 50 life insurance is also highly rated by experts, having received a 5 star rating by Defaqto (the highest you can get) in 2024.

Review siteStar rating (out of 5 stars)
5 star defaqto rating Defaqto 5 stars
Fairer Finance logo Defaqto 4 stars


In 2021, One Family was awarded ‘Best Life Insurance Provider (over 50s)’ at the What Mortgage Awards.

At Reassured, our life insurance broker service is rated 4.8 out of 5 stars on Trustpilot with over 77,000 customer reviews.

About One Family life insurance UK

An over 50s plan is the only life insurance option offered by One Family.

It’s a type of policy that provides lifetime cover and guarantees a cash pay out to your loved ones when you pass away.

The funds can be used towards anything you like, such as:

  • Funeral costs (average UK funeral is £4,141[1])
  • Unpaid debts or bills
  • A retirement fund for your partner
  • An inheritance

An over 50s plan provided by One Family is only available to people aged between 50 - 80 who live in the UK.

If you’re in this age group then you’re guaranteed to be accepted, even if you have a health condition, as no medical questions are asked.

Read on as we delve into the key features and benefits of One Family over 50s life insurance…

How much over 50 life insurance do you need?

Use our calculator to easily work out how much over 50 life insurance you may need. Fill in the costs that you would like your policy to cover and calculate your ideal cover amount.

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According to Uswitch, it’s estimated that 23,000 people in the UK will still be paying off their mortgage by age 75.

Although an over 50s plan can’t cover the full cost of a mortgage (as cover is capped at £20,000), it could help to contribute some funds towards keeping your family in their home.

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Research by Saga shows that nearly 6 million over 50s owe money on credit cards and loans, with average debt amongst this age group totalling £12,000.

Depending on your personal circumstances, an over 50s plan may not be able to cover all debts (as cover is capped at £20,000) but it could allow you to cover some debts in your name.

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SunLife’s Cost of Dying 2023 report found that the average cost of a basic funeral is £3,953, with the overall cost of dying totalling £9,200.

A pay out from life insurance can help to cover all or some of these costs.

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Age UK have found that many over 50s and 60s will be reliant on their pension to get by.

Life insurance can provide your partner with a helping hand on top of their pension.

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An inheritance can provide your loved ones with a cash gift to spend as they wish.

Alternatively, you could leave a portion of your pay out to a charity that’s close to your heart.

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If you already have a life insurance (or other financial protection) policy in place, and/or you have your own savings, factoring these into your sum assured could reduce the level of cover you require - helping you to save money.

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Your total cover estimate

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Let us help you find our best quotes

One Family over 50s life insurance overview

As mentioned, over 50 life insurance can allow you to leave some money to your loved ones after you’re gone.

It could be a helping hand towards the cost of your funeral, retirement funds, unpaid bills or as a cash gift.

Here are the main features of the One Family over 50s plan that you should be aware of:

Feature OneFamily logo
Fixed monthly premiums£10 - £75
Guaranteed acceptanceAges 50 - 80
(no medical questions asked)
Maximum sum assured£20,000
(£10,000 for customers aged 59 or under)
Waiting periodFull cover will start after the 2 year waiting period has ended. If you pass away during the waiting period from natural causes, a pay out won’t be made. However, One Family will pay out 150% of the premiums you’ve paid
Lifetime coverCover will continue until you pass away. However, premium payments are no longer required after you turn 90 years old
Accidental death coverIf you pass away because of an accident in the first 2 years, 3x your life cover amount (up to £48,000) will be paid out
Terminal illness coverIncluded as standard once full cover has started. Make an early claim on your policy if you're diagnosed with a life-threatening illness and given less than 12 months to live
Funeral FundingIncluded as standard once full cover has started. The funds from your policy will be paid directly to a Golden Charter funeral director (opt out option available). Also receive £300 contribution towards your funeral costs
Joint coverNot available


Why not use our fee-free life insurance broker service to receive your personalised quote for One Family over 50s life cover?

One Family life insurance cost

Life insurance premiums with One Family range between £10 - £75 a month*.

To calculate your monthly premium, the insurer takes into account the following information:

If you’re aged 60 - 80 then the maximum pay out amount is £20,000, which is higher than most other over 50 plans.

However, if you’re under the age of 59 then the maximum pay out is £10,000.

The tables below show an example of prices for a non-smoker and the pay out amount you could get according to your age.

Based on a premium of £25 a month:

Age50556065707580
Sum assured£9,206£7,559£6,441£5,240£3,763£2,583£1,551


Based on a premium of £40 a month:

Age50556065707580
Sum assuredN/AN/A£10,433£8,377£6,009£4,102£2,470


Depending on your needs and circumstances you can add additional policies to increase your sum assured, up to the total sum of £20,000 and up to the maximum premium payment of £75, (although any plans taken out before 01/01/2007 won’t be counted in these limits).

One Family also offer the flexibility to reduce your monthly premium amount, in case there is a change in circumstances.

You’ll need to have held your policy for at least four years to be eligible for this option and your sum assured will also be reduced accordingly.

At Reassured, we can compare over 50 life insurance quotes from just £5 a month, although prices vary based on your circumstances.

You can use our award-winning service to compare multiple deals to see if we can help you save money.

Terminal illness cover

Unlike most over 50s plans on the market, One Family over 50s life insurance includes terminal illness cover.

Terminal illness cover is an additional form of protection that will allow you to make an early claim on your policy should you fall ill with a life-threatening illness and given less than 12 months to live.

Your policy will need to have been active for more than 2 years for you to be able to make a claim for terminal illness.

Once you have made a terminal illness claim and received the life insurance pay out your policy will expire.

One Family funeral insurance

A One Family over 50s plan automatically includes a Funeral Funding feature, provided by Golden Charter.

This is a feature that will allow the proceeds of your policy to be paid to a funeral director to help cover the cost of your funeral.

Golden Charter will also provide a £300 contribution towards the cost of your funeral.

If the proceeds are more than what’s needed for your funeral, the remaining balance will be paid to your estate.

You should be aware, that if your chosen funeral type is a direct cremation you won’t be eligible for the £300 contribution.

You also won’t be able to use this feature if you pass away within the first 2 years of your policy. Instead, 150% of the premiums you have paid will be paid out to your estate.

While this is a very generous policy add on, the contribution plus the pay out from the policy may not cover all the associated costs of a funeral.

The average cost of a funeral is currently £4,141 and the average cost of dying is now £9,658[1].

Please note: If you’d prefer that the funds from your policy go directly to your loved ones (to spend at their discretion), then you’ll need to opt out of the Funeral Funding option when taking out your plan.

One Family over 50 plan vs SunLife over 50 plan

Comparing over 50 plans can help you to make a fully informed decision as to which policy is right for you.

This is because each insurer has different prices, features and benefits which need to be considered while making your choice.

At Reassured, we offer One Family as well as SunLife over 50 plans, which we have compared in the table below:

OneFamily logo SunLife logo
Premiums£10 - £75 a month£5 - £74 a month
Age limit8085
Maximum pay out£20,000£18,000
Waiting period24 months12 months
Payment termAge 90Premiums must be paid until you pass away (or until age 88 with PayStop premium cap option)
Free funeral benefit contribution£300£250
Additional policy benefitsAccidental death cover
Terminal illness cover
Accidental death cover
Defaqto rating (out of 5 stars)5 stars3 stars


SunLife provide the most trusted and popular over 50 life insurance policy in the UK.

We have written a comprehensive SunLife over 50 plan review if you’d like to learn more.

For more information or to get your free quotes, get in touch with our award-winning team.

Making a claim with One Family

Claims can be made by calling 0800 028 112.

If your loved ones are claiming due to your passing, they’ll need to send One Family the death certificate or a certified copy of it. A claims form will be sent off on receipt of the death certificate.

The named beneficiary, listed within the policy, will need to complete the claims form and send it back.

Once this has been received, along with any other requested documents, the claim will be processed.

If you’re making a terminal illness claim you can do this yourself or a loved one can do this on your behalf using the same contact number.

One Family life insurance contact number

If you need to contact One Family for any reason, be that to claim, make a complaint or if you just need to ask some questions about your policy, you can contact them by calling 0800 028 112.

Compare quotes to get the right policy

Whether One Family is the right insurer for you will ultimately depend on your needs and what you want to cover.

It’s possible to get the right policy, for the right price, by comparing quotes.

Why not let Reassured help?

We can compare quotes from One Family, as well as SunLife, to help you find the cheapest quotes they can offer you.

We can also help you through every step of the application process and answer any questions you may have at each stage.

Our life insurance brokerage is FCA-regulated and we won’t charge you a fee for our quotes.

Sources:

*https://www.onefamily.com/over-50s-life-cover/

[1] https://www.sunlife.co.uk/funeral-costs/

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