James Turnbull

In October 2021, James Turnbull became Reassured’s first ever Chief Digital Officer.

Working with the board, James primarily assesses how customer data is safely collected, with the goal of streamlining business operations. He will also be identifying new products as Reassured diversifies and improves the audience’s overall experience.

James will be instrumental in helping Reassured find ways to continually improve both efficiency and profitability.

James Turnbull, Reassured

Background

James joins Reassured from Staysure Group (a well-known travel insurance provider), where he was Chief Digital & Information Officer.

Over the last 20 years, James has worked a myriad of digital transformation roles in the sector and has become a proven and unrivalled Chief Digital Officer, providing his knowledge and experience to many renowned UK brands.

James has previously led the digital team at Domestic and General, where his role was to maximise digital opportunities across 11 different markets.

He has held similar roles at British Gas, as well as the AA, and has an impressive track record heading up digital transformations of huge FTSE businesses.

Notable achievements

James is part of the Digital Advisory Board for the World Wildlife Fund (WWF).

He has also been volunteering for Surrey Search and Rescue since 2014, logging 1,500 hours of donated time to the cause.

In 2021, James worked with a group of like-minded British business professionals to help a number of talented young women flee Afghanistan after the Taliban regained control of the country. The campaign was covered in the Financial Times and was dubbed the "Digital Dunkirk".

James was particularly instructional in helping a young IT degree student named Aisha, who was thriving at Kabul University, flee to Europe before the Taliban took back control.

Inspiring quote

“You can’t start a fire, you can’t start a fire without a spark…” Bruce Springsteen - Dancing in the Dark

Why is having life insurance protection important to you?

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James Turnbull, CDO

Sadly we never know what’s around any corner. Life insurance isn’t just about peace of mind it’s a safety net for your family should anything happen.

Director profiles:

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Very easy to understand and very quick

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very courteous and friendly

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Another happy customer

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Very happy and everything explained…

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