Reassured wins Best Customer Retention Performance Award at the Legal & General Business Quality Awards (BQA) 2020.

Winners were announced in February at the awards ceremony held at Butchers Hall, London.

The awards represent excellent quality performance and dedication to customers.

Reassured were shortlisted alongside Essential Insurance and Just Mortgages for the Best Customer Retention Performance award, and are very pleased to walk away with the win.

Another achievement attributed to the hard work of our employees and our award-winning retention sales team.

Other winners included Life Search for Data Precision award, Active Quote for Customer Excellence award and Your Finance Expert for Protection Written in Trust award.

Companies shortlisted use the Legal & General Early Warning System, which informs advisers of policies that are about to expire.

Doing so has meant that 456 customer policies were reinstated and were able to make a claim – paying out £25 million.

-ENDS-

Notes to editors:

Reassured Ltd is one of the UK’s biggest life insurance brokers. It specialises in finding people the cheapest life insurance cover, whatever their needs.

Reassured Ltd is authorised and regulated by the Financial Conduct Authority (616144).

Reassured Ltd (06838409) registered office: Belvedere House, Basing View, Basingstoke, England, RG21 4HG

Reassured Ltd is registered in England and Wales.

Press releases:

Very easy to understand and very quick

Yes very pleased with my choice very helpful easy to understand and very pleasant transaction all good!

Mrs M Rushworth

Very professional and reassuring

Very professional and reassuring. Life insurance sorted in about 10 minutes.

Stephen Davies

very courteous and friendly

very courteous and friendly. Polite professional and empathic.

Stedroy Fenton

Another happy customer

Another happy customer I am. They are very professional and kind. Fully communicative. I recommend.

Piotr Stepien

Really attentive during the call

Really attentive during the call, good clear guidance throughout. Well done.

Michael Reynolds

Amazing service

Amazing service quick fast and easy and Joey was a star on the phone really help me thanks.

Sera Woolley

I made the right choice and now I feel…

I made the right choice and now I feel relieved that I did.

glyn

Really genuine kind and compassionate…

Really genuine kind and compassionate team with great knowledge and friendly approach highly recommend them!

Katelia Merritt

I must say Jake took me through every…

I must say Jake took me through every step and was brilliant, recommend them anytime.

Allan Green

Very happy and everything explained…

Very happy and everything explained well, so glad a took the time to take the call, normally I would say I'm busy. But compared to other company's we save so much more money.

Jenny Berry